Payments

  • Settings → Payments:
    • Connect Stripe (hosted onboarding) to accept cards. Money from every card payment goes straight to your Stripe account.
    • Add your PayPal email to accept PayPal — those payments go straight to your PayPal account.
    • Toggle cash if you take payment at the desk (you mark players paid).
    • Set a prepay requirement (0, 25, 50, 75 or 100 %) to hold reservations, and optionally block flagged non-payers from booking.
  • Fees: tournament entry fees (per category, split half/half between partners) and court fees from the availability window the booking starts in, split between the event's players.
  • Cancelling with money on the table: when you cancel an event someone has already paid for, you choose what happens to that money — refund each payer to their original method, convert it to club credit at your club, or keep it when a late cancellation was the players' doing. Club credit is what happens if you don't choose. The players are notified either way.
  • A player who cancels their own paid booking always receives club credit.
  • You can't remove a paid player without refunding them first.
  • Non-payers: flag them from the event's Manage payments; flags are visible to every club and can gate bookings.

See also