Help

Players

All sections on one page
  1. Getting startedSign up with your name, a unique @username, email and password.
  2. DiscoverSearch players and clubs by name or @handle.
  3. The Events tabOne list for everything you can play: matches, 6 locos, clinics and tournament categories.
  4. Looking to playRaise your hand from your profile or from Discover: pick the days and times of day that suit you, or leave them empty for "any".
  5. Booking a matchPick date, time and duration — only clubs with a free court at that exact slot appear.
  6. Joining, leaving and waitlistsJoining inside the last 24 hours is binding — you can't simply leave.
  7. Releasing your seatCan't make it?
  8. 6 locosFormats: Americano (rotating partners), Mexicano (pairings follow the standings), Fixed teams.
  9. ClinicsCoached sessions for up to 6 players.
  10. TournamentsRegister into a category with a partner (search them, or leave the partner as TBD and complete later).
  11. Paying feesIf an event or tournament has a fee, a fee card on its page shows your share (the fee split between players — tournament fees split in…
  12. MembershipsSome clubs sell a membership: 30 days during which the court fee is waived on matches you book there, sometimes up to a number of bookings…
  13. StoreOpen the Stores tile in Discover to browse what clubs (and the platform itself) sell — filter by country/state, search by name and sort by…
  14. Results, ratings & statsCompetitive results move your Elo rating (everyone starts at 1000).
  15. Your categoryYour profile shows your category per region.
  16. ChatMessages tab: direct messages, group chats and club conversations (use the Message button on a club's profile).
  17. Feed & profilePost text or multi-photo posts (pick several photos, crop each, preview).
  18. NotificationsThe bell shows in-app alerts (invites, results, schedules, payments, released seats).
  19. If you also run a clubSwitch hats from the menu.

Clubs

All sections on one page
  1. Getting startedEverything here is done from the club web app, in this order — about 30 to 45 minutes, and after step 5 players can already book and pay.
  2. Courts & availabilityAdd your courts, then set recurring availability (days, open/close hours, booking horizon).
  3. TournamentsCreate the tournament (dates, optional rules document, optional default entry fee).
  4. 6 locos & clinics6 locos: pick real courts (spots = 4 × courts), mode, optional category limits.
  5. Matches (organizer)Create a match for players without playing yourself: seat 2–4 real players, they accept, you record the result.
  6. Filling empty seatsWaitlists: choose per event whether the queue fills automatically (the first in line is seated the moment a spot frees) or works by…
  7. Moving an eventMove any event to another time or court.
  8. PaymentsSettings → Payments: Connect Stripe (hosted onboarding) to accept cards.
  9. MembershipsSell a membership plan: a name, a price and an optional cap on free bookings per day.
  10. Store (optional)Turn your store on with the visibility toggle in the Store tab — players then see a Store button on your profile.
  11. Internal storeThe Internal store is your cafeteria and desk counter: products players never see — water, coffee, grips, balls — each with a name, a…
  12. Financial reportReport tab: pick a date range → totals, per-day collected/refunded charts, revenue by type/method/status, court usage (bookings + hours…
  13. Your platform invoiceNionic charges a monthly fee per court (250 MXN per court by default), billed on the 1st for the previous month, counting the highest…
  14. MessagesThe Messages tab holds player↔club conversations.
  15. People & administrationAdmins: create dedicated admin accounts (name/email/password); an owner (socio) switch on the creation form makes the new admin an owner…
  16. Club profilePublic page with your logo (square) and header banner (wide), info, posts (multi-photo), upcoming events and player roster.
  17. If you also playSwitch hats from the menu.